Terms and Conditions - Haringey House Clearance
Welcome to Haringey House Clearance. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any arrangements.
1. Service Description
Haringey House Clearance provides comprehensive house clearance services in the Haringey area. Our services include the removal of unwanted items, disposal of waste, recycling, and donation of items where appropriate.
1.1 Scope of Services
- Residential house clearance
- Office clearance
- Estate clearance
- Furniture removal
- Waste disposal and recycling
2. Booking and Scheduling
To schedule a clearance, please contact us with your preferred date and time. We strive to accommodate your schedule, but appointments are subject to availability.
2.1 Confirmation
Once your booking is received, you will receive a confirmation via email or phone. Please ensure all details are correct to avoid any misunderstandings.
3. Pricing and Payment
Our pricing is transparent and based on the volume of items, the complexity of the clearance, and any special requirements you may have.
3.1 Pricing Structure
- Standard clearance rate per hour
- Additional charges for specialty items
- Disposal and recycling fees
Payment Methods: We accept various payment methods including cash, debit/credit cards, and bank transfers. Payment is due upon completion of the service unless otherwise agreed.
4. Cancellation Policy
If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a cancellation fee.
4.1 Refunds
Refunds for prepaid services are subject to our refund policy, which may vary depending on the circumstances of the cancellation.
5. Liability and Insurance
Haringey House Clearance is fully insured to cover any potential damages or accidents that may occur during the clearance process.
5.1 Client Responsibilities
Clients are responsible for informing us of any fragile or valuable items that require special handling. While we take utmost care, we cannot be held liable for pre-existing damages or losses not caused by our team.
6. Customer Responsibilities
Customers are expected to ensure that access to the property is available on the scheduled date and time. This includes providing keys, access codes, or any necessary permissions.
6.1 Property Access
- Provide clear instructions for property access
- Ensure that all areas to be cleared are accessible
- Secure any pets or valuables not to be included in the clearance
7. Data Protection and Privacy
We are committed to protecting your privacy. Any personal information provided during the booking and clearance process will be handled in accordance with our Privacy Policy.
7.1 Data Usage
Personal data collected is used solely for the purpose of providing our services and will not be shared with third parties without your consent, except where required by law.
8. Dispute Resolution
In the event of any disputes, we encourage clients to contact us directly to resolve the issue amicably. If a resolution cannot be reached, disputes will be handled in accordance with the governing law outlined below.
8.1 Mediation
We may engage in mediation to resolve disputes before pursuing legal action.
9. Changes to Terms
Haringey House Clearance reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
9.1 Notification
Updates to our terms and conditions will be communicated via our website or through direct contact methods provided during the booking process.
10. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any legal actions arising from our services will be subject to the exclusive jurisdiction of the courts in this region.
By choosing Haringey House Clearance, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.